Product assistance
- I forgot my password
- My profile is blocked
- My verification is pending
- How do I change my Swipe age range?
- I want to verify my profile
- Yubo is not in my preferred language
- How can I report a bug?
- Can I change my username?
- How can I change my Swipe preferences?
- Known issues with Android notifications
- I want to request a refund
- I subscribed to the Power Pack but haven't received the powers
- How do I cancel my Power Pack subscription?
- I can't upload profile photos.
- I'm having trouble with SMS verification.
- I registered the wrong age, how can I change it?
- I want to see only people from my country but the app keeps showing people from foreign countries
- I can’t access my account and want to delete it, what can I do?
- My location is incorrect, how can I update it?
- Why can’t I share my Snapchat on yubo?
- I can’t connect my Instagram to yubo
- I got a new phone number, how can I log into my account?