If for any reason you cannot delete your account yourself, please contact our support using this form and attach all of the following so we can verify your identity:
- A high quality and color image of one of the following: Government issued Photo ID, Driver's license, Passport, School ID card, or Birth Certificate.
- A high quality and color image of you holding your chosen form of ID next to your face.
- A photo of yourself holding a handwritten note that reads "Yubo Team Support" and the current date. For example, "Yubo Team Support 12/5/18".
Once we receive your submission, we will review it as soon as possible. If we successfully verify your identity we will delete your account for you.
Note: If you are having issues uploading the photos from a mobile phone or tablet, please try submitting the photos to this form from a computer.