If for any reason you cannot delete your account yourself, please contact our support using this form and attach all of the following so we can verify your identity:
- A high quality and color image of your government issued Photo ID or Passport.
- A high quality and color image of you holding your Photo ID or Passport next to your face.
- A photo of yourself holding a handwritten note that reads "Yubo Team Support" and the current date. For example, "Yubo Team Support 12/5/18".
Once we receive your submission, we will review it as soon as possible. If we successfully verify your identity we will delete your account for you.