Why was my account locked?

First of all, don't worry: it's really easy to unlock your account! 

So what's the deal?

We do everything we can to protect you guys.

Fake profiles are against our community guidelines, and they can put you at risk. Yubo is all about making friends, so it means we need to make sure that whoever you talk to, that person is actually real.

We use a combination of artificial intelligence and human brain to detect and lock accounts suspected of being fake until their age and identity are verified.

If your account is locked, you'll probably be annoyed and we understand that. Bear with us a bit, and your account will be unlocked super quickly 💪

How do I unlock my account?

Just follow these steps

Wanna helps us make Yubo the safest app? Verify your profile even if it's not locked ❤️



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