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Parents

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  • How do I report an emergency situation on Yubo?
  • A Yubo user is putting pressure on my child / student to do something risky (e.g. take part in a dare) – what should I do?
  • My child / student is upset about some hurtful comments on Yubo – what action can you take?
  • I’d like to report harmful / illegal content on Yubo (e.g. violence, drugs, racism, homophobia) – how do I do this?
  • My child / student is threatening self-harm / suicide on Yubo – can you provide urgent help?
  • I’m worried that my child / student is discussing self-harm on the app – what should I do?
  • Someone has set up a fake Yubo profile of me / my child / student – can you remove it?
  • I’ve found out that my child / student is sharing naked / other intimate images on Yubo – how can I prevent this?
  • Someone has used Yubo to contact my child / student for sexual purposes – who should I report it to?
  • My child / student has been contacted by someone on Yubo who seems a bit suspicious – what should I do?
  • I’m worried that my child / student is involved in something on Yubo that is inappropriate or harmful – can you help me?
  • How do you deal with inappropriate or offensive language on the app?
  • My child / student is being bullied on Yubo – what should I do?
  • My child / student is under-13 but has a Yubo profile – why were they allowed to do this and can you remove it?
  • If I’m worried about something on Yubo, how do I report it to you and what will you do about it?
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