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My Yubo

Everything about your account and Yubo in general 📱

About Yubo

  • What is Yubo?
  • How do I get Yubo?
  • How much does the app cost?
  • How does Yubo work?
  • How many people use Yubo?
  • How many teenagers use Yubo?
See all 8 articles

My Account

  • Account Issues - Common Troubleshooting
  • Security - Notification about an updated email address
  • Why was I temporarily banned?
  • I forgot my password
  • I can’t access my account and want to delete it, what can I do?
  • I'm having trouble with SMS verification.
See all 10 articles

My Profile

  • Why was my bio removed? 👀
  • Using Tags on your profile
  • My location is incorrect, how can I update it?
  • Can I change my username?
  • I registered the wrong age, how can I change it?
  • I can't upload profile photos.
See all 7 articles

Friends & Swipes

  • Friends & Swipe Issues - Common Troubleshooting
  • How do you add a new friend on Yubo?
  • Blocking a user - How To 🚫
  • Reporting a user - How To
  • When I unfriend or block someone, will they still be able to see our messages/conversation?

Profile Verification ✅

  • Getting verified - How to 💡
  • Why did you reject my verification request
  • My Verification is pending ⏱️
  • I don't want to send my ID
  • I don't want to get verified
  • [Beta] United States - How to get verified with your school card 💡
See all 18 articles

Product assistance

  • How can I report a bug?
  • Yubo is not in my preferred language
  • I have suggestion for a new feature
  • Why can’t I share my Snapchat on yubo?
  • I can’t connect my Instagram to yubo
  • I got a new phone number, how can I log into my account?
See all 7 articles
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