My Yubo

About Yubo

• What is Yubo?
• How do I get Yubo?
• How much does the app cost?
• How does Yubo work?
• How many people use Yubo?
• How many teenagers use Yubo?

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My Account

• Account Issues - Common Troubleshooting
• Security - Notification about an updated email address
• Why was I temporarily banned?
• I forgot my password
• I can’t access my account and want to delete it, what can I do?
• I'm having trouble with SMS verification.

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My Profile

• Why was my bio removed? 👀
• Using Tags on your profile
• My location is incorrect, how can I update it?
• Can I change my username?
• I registered the wrong age, how can I change it?
• I can't upload profile photos.

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Friends & Swipes

• Friends & Swipe Issues - Common Troubleshooting
• How do you add a new friend on Yubo?
• Blocking a user - How To 🚫
• Reporting a user - How To
• When I unfriend or block someone, will they still be able to see our messages/conversation?

Profile Verification ✅

• Getting verified - How to 💡
• Verification friendly profile picture 🤳
• Why did you reject my verification request
• My Verification is pending ⏱️
• I don't want to send my ID
• I don't want to get verified

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Product assistance

• How can I report a bug?
• Yubo is not in my preferred language
• I have suggestion for a new feature
• Why can’t I share my Snapchat on yubo?
• I can’t connect my Instagram to yubo
• I got a new phone number, how can I log into my account?

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