If your account has been locked and you're asked to get verified, you'll have to complete the verification process before being able to use your profile again.
So what's the deal?
We do everything we can to protect you guys.
Fake profiles are against our community guidelines, and they can put you at risk. Yubo is all about making friends, so it means we need to make sure that whoever you talk to, that person is actually real.
We use a combination of artificial intelligence and human Safety Specialists to detect and lock accounts suspected of being fake until their age and identity are verified.
If your account is locked, you'll probably be annoyed and we understand that. Bear with us a bit, and your account will be unlocked super quickly 💪
How do I unlock my account?
What else do I have to know?
It's possible you'll be tempted to delete your profile to create another one, thinking that this will make it possible for you to avoid getting verified. If you delete your profile when it's locked, your next created profile will also be locked 💡