It's possible that you cannot use Yoti or our In App Verification. If that's the case, don't worry, we've got another way to verify your account 🔥
❗❗Please take the time to read this carefully ❗❗
❗❗Make also sure to have at least one pic of you on your Yubo profile with your face fully visible❗❗
How to do that
You'll need to contact our team on this page
➙ Make sure the form looks like this:
➙ We need you to add 3 pictures (jpg or png):
- A picture of your ID (❗school cards are fine if and only if we can see your grade and school year ❗). Here's a list of IDs that are ok
- A picture of you holding your ID next to your face. Your face needs to be fully visible
- A picture of you holding a note that says 'Yubo Team' and today's date. Your face needs to be fully visible
Hit then Submit! We'll be back in touch shortly to complete the verification 🤘
Check here How to avoid being rejected.
What else
➙ If you can use Yoti, we recommend you to do the verification through In-App, it'll be faster.
Verification checklist
1 - I've sent 3 pics to Yubo:
- A picture of one of the supported IDs (if school card, my grade and school year are fully visible)
- A picture of me holding my ID next to my face. My face is fully visible
- A picture of me holding a 'Yubo Team' sign and today's date. My face is fully visible
2 - I've made sure I've got a verification-friendly picture of me in my Yubo profile (good lighting - I'm alone on the pic - no filters)
If that's the case, awesome job! 💪