I need to update my phone number

We all know that when you sign up for Yubo, you have to provide your phone number. That's what makes your Yubo account unique and special. But hey, life happens, and sometimes you might need to change your phone number. Don't worry, we've got your back! Let's walk through the steps for updating your phone number on Yubo, whether you still have access to your old number or not:

When you can still access your old number:

1. Open the Yubo application on your device.
2. Tap on the "My Profile" icon.
3. Look for the "Gear or Settings icon" at the top right of your screen and tap on it.
4. Navigate to the "Account" section.
5. Tap on "Phone number."
6. Now, enter your new phone number and follow the steps for SMS verification.

When you can't access your old number:

1. If you've already changed your phone number and can't access your Yubo account, don't panic just yet.
2. Try logging in using your username and password.
3. If you're not prompted to verify your phone number during the login process, you should be able to access your account.
4. Once you successfully log in, make sure to update your phone number to the new one. Account continuity is key!

Note: In case you don't remember your username and/or password, unfortunately, we won't be able to retrieve them for you. In such cases, creating a new account is the way to go.

We understand that keeping your Yubo account up to date is important to stay connected with your friends and enjoy the Yubo community. So, remember to update your phone number if you're planning to make a change, and you'll be good to go!

Feel free to reach out to us if you have any questions or need further assistance.

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