If your child/student is in immediate danger, contact the police and also let us know what has happened by clicking on the flag icon within the app or going to our Safety Centre. We prioritize reports of emergencies and work with the police and support agencies where necessary. We’ve also put together a list of helplines for young people.
Articles in this section
- How do I report an emergency situation on Yubo?
- A Yubo user is putting pressure on my child / student to do something risky (e.g. take part in a dare) – what should I do?
- My child / student is upset about some hurtful comments on Yubo – what action can you take?
- I’d like to report harmful / illegal content on Yubo (e.g. violence, drugs, racism, homophobia) – how do I do this?
- My child / student is threatening self-harm / suicide on Yubo – can you provide urgent help?
- I’m worried that my child / student is discussing self-harm on the app – what should I do?
- Someone has set up a fake Yubo profile of me / my child / student – can you remove it?
- I’ve found out that my child / student is sharing naked / other intimate images on Yubo – how can I prevent this?
- Someone has used Yubo to contact my child / student for sexual purposes – who should I report it to?
- My child / student has been contacted by someone on Yubo who seems a bit suspicious – what should I do?