My child / student is under-13 but has a Yubo profile – why were they allowed to do this and can you remove it?

Like many other social apps, we aren’t currently able to verify the age of our users at sign-up so it’s particularly important that young people are honest about their age.

If we identify or receive a report about a potentially underage profile, our moderation team checks the profile and may decide to suspend the user’s account.

Articles in this section

Should parents be worried about their teens using Yubo?
What should parents know about the Yubo app?
A Yubo user is putting pressure on my child / student to do something risky (e.g. take part in a dare) – what should I do?
My child / student is upset about some hurtful comments on Yubo – what action can you take?
Someone has set up a fake Yubo profile of me / my child / student – can you remove it?
I’ve found out that my child / student is sharing naked / other intimate images on Yubo – how can I prevent this?
My child / student has been contacted by someone on Yubo who seems a bit suspicious – what should I do?
My child / student is being bullied on Yubo – what should I do?
My child / student is under-13 but has a Yubo profile – why were they allowed to do this and can you remove it?
What are we doing to make Yubo even safer for young people in the future?

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